Visas and citizenship applications are managed by the Department of Home Affairs.
The Department of Home Affairs website has the most up to date and comprehensive information on applying for visas and citizenship. The website also has useful definitions and tools to help you understand the department’s requirements. Visit the website at Immigration and citizenship.
For information on entering and leaving Australia, please visit entering and leaving Australia.
Please note that Australian citizens are expected to travel to Australia using an Australian passport.
If you require additional information, you may telephone the Global Service Centre on +61 2 6196 0196, Monday to Friday, from 9am to 5pm your local time.
International calls may be subject to charges imposed by your local carrier. You may wish to consider using a Voice over Internet Protocol (VoIP) provider to avoid potentially high charges.
Visa Information
Visa Processing Times
Working Holiday Maker (WHM) Program
Visas for Innovation
Attaching documents/translations to your application
Australian Citizenship
Biometrics Collection
General information
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Change your details
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One parent travelling with a child
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Travelling as a dual citizen
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Protecting yourself from migration fraud
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Forms, fees, health and character: