Passports

Applying for an Australian passport while overseas

 

An additional “Overseas Application Fee" will be applied to passport applications lodged overseas on or after 1 July 2015.

The fee will not apply to Emergency passport applications as the validity of these passports is very limited.

 

Upcoming Passport and Notarial Visits

 

The Australian High Commission and Australian Consulate General make a number of passport and notarial visits to various locations throughout New Zealand each year to provide passport and notarial services.

These locations and dates are updated regularly.

How to book an appointment

Passport services are provided during selected business hours, Monday to Friday (excluding public holidays).

An appointment is required prior to attending the High Commission (Wellington) or Consulate-General (Auckland).

The Australian High Commission in Wellington provides passport services to Australian citizens in New Zealand.

Passport counter opening hours:Monday to Friday  9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address:  72-76 Hobson Street, Thorndon, Wellington 6011.

We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.

If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian High Commission on the contact details below.

• Email: [email protected]

• Telephone: 04 473 6411 (select option 2 — passport enquiries)

• Fax: 04 498 7103
   

Book an appointment at the Australian High Commission, Wellington

 

The Australian Consulate-General in Auckland provides passport services to Australian citizens in New Zealand.

Passport counter opening hours:   Monday to Friday  9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address: Level 7, HSBC Tower, 188 Quay Street, Auckland 1010

We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.

If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian Consulate-General on the contact details below.

• Email: [email protected]

• Telephone: 09 921 8800 (select option 2)

 

Book an appointment at the Australian Consulate, Auckland

 

Documents that confirm your Australian citizenship and identity

To be eligible for an Australian passport the Australian Passport Office must be satisfied that you are an Australian citizen, and must confirm your identity. Accordingly, when you apply for an Australian passport you will need to provide original documents which confirm your Australian citizenship and your identity. Please note that birth extracts, commemorative certificates, photocopies and fax copies are NOT acceptable.

Documents you need

 

Your passport photos

You must provide two recent (taken in the last 6 months) identical colour photographs of yourself with your completed passport application. One of these photographs must be endorsed by your guarantor with the words “This is a true photo of (insert name)” and signed, unless you are submitting an application for a passport renewal using form PC7.

The general passport photo requirements for Australian Passport applications are very stringent, and can cause delays in the processing of an application.  Please ensure you obtain a high quality photograph for your application prior to attending your appointment.  Technical information on the dimensions of the photo, your actual face and expression, and other useful information can be found in the passport photo guidelines  and the camera operator guidelines.

From 1 July 2018 no glasses in new passport photos

Glasses will not be allowed in new passport photos taken from 1 July 2018. This further strengthen the integrity of the Australian passport. Research has shown that glasses adversely affect passport facial matching. Matching is more accurate without glasses.

A limited exemption for medical reasons may apply where supported by a medical certificate.

For more information visit the Australian Passports Office website. 

Passport application form

Login or create an AusPassport account

Or request a form by:

Email: [email protected]

How much does it cost and where do I lodge my application?

Renewing your passport overseas or Applying for a new child or adult passport overseas

 

The passport interview

Lodging a Passport Application

Adults applying for an Australian passport must be interviewed.  A child's passport application must be lodged by a parent or a person with parental responsibility for the child; child applicants aged 16 or 17 must also attend but children under 16 are not required to do so.

Generally you will need to make an appointment when applying for a passport at an Australia Post outlet in Australia. If overseas contact your nearest Australian diplomatic or consular mission.

The interview time will depend upon the type of application. A renewal interview (in Australia) should take less than five minutes.

The interviewer will check your application to ensure that it has been correctly completed and that the required supporting original documents have been submitted. Original supporting documents will be returned to you after sighting by the interviewer.

You will only be asked questions that relate to the application. You may be requested to submit further documents. All information provided is held in confidence.

Documents to bring to the interview
You must bring to the interview:

1. the application form completed in black ink or online;

2. two new colour photographs, one endorsed on the back, in black ink, by the guarantor who also completed section 12 of the application form;

3. original identity documents that prove your identity (for example your current driver's licence) that shows your current name, address and signature.

4. original documents that provide proof of name changes from the name shown on your birth certificate, citizenship certificate or previous Australian passport (if applicable);

5. the application fee.

Original identity documents include:

• an original document that proves you are an Australian citizen, being -your full Australian birth certificate and if you were born on or after 20 August 1986, proof of one parent's Australian citizenship or permanent residency at the time of your birth; 

• your Australian citizenship certificate.

• Passport applicants using the streamlined Passport Renewal process must present the passport that is being replaced.

•  

The applicant's signature

The declaration

The applicant for the passport must read and sign the declaration in the application form using black ink. The signature MUST be within the signature box. If the applicant is physically or mentally incapacitated and this prevents them signing the applicant's signature declaration, the applicant should leave the applicant signature declaration box BLANK. The applicant should also attach a letter (to their passport application form) from their medical practitioner as proof of their condition. Alternatively the person assisting with the completion of the form should complete a general declaration (B11 form).

If the application is for a child, the declaration must be signed by a parent or person with a parental responsibility for the child.
If the child is between 10 and 18 years of age, they should sign the application form. This signature will appear in the passport. Children under 10 years of age are not required to sign.

 

Who can be a Guarantor? 

The applicant's guarantor fills in Sections 11 of the passport application form and writes directly on the back of one photo "This is a true photograph of [applicant's full name]" and signs it. Do not use sticky labels. 

To avoid delays please ensure your identifier is easily contactable by telephone during normal business hours.

Your guarantor must: 

• be over 18 years of age

• have known you for at least 12 months or for the children under 1 year, since birth
  not be related to you by birth or marriage

• not be in a de facto relationship with you (this includes a same sex relationship), nor live at your address

• be easily contactable by phone during normal business hours

AND either: 

• possesses a current (unexpired) Australian passport that was issued with at least two year's validity OR

• be currently employed in one of the approved occupational or professional groups listed below (these persons do not have to be Australian citizens).

Approved Occupational and Professional Groups

• Accountant (qualified)

• Bank Manager

• Barrister or Solicitor

• Chartered Engineer

• Clerk of the Courts

• Clerk of Petty Sections

• Defence Force member (with 5 yrs continuous service)

• Dentist

• Elected Member of Parliament

• Judge

• Marriage Celebrant

• Medical Practitioner (Registered)

• Nurse (Registered)

• Patent Attorney

• Pharmacist

• Police Officer (with 5 yrs continuous service)

• Postal Manager

• Public Servant (current full time employees of Govt Depts or Local Govt, employed continuously for 5+yrs by their current employer)

• Teacher (full time & have been teaching 5 yrs or more at schools or tertiary institutions)

• Veterinary Surgeon (Registered)

Please Note: A NZ Justice of the Peace can only be used if he or she is a registered Marriage Celebrant. They must indicate they are also a Marriage Celebrant, for example, "JP/Marriage Celebrant". 

 

Lost or stolen passport 

Passports can only be reported lost or stolen by calling the Australian Passport Informaton Service (APIS) on 131 232 or via post overseas/state offices in Australia, or during the lodgement of a new applicaton.