Australian High Commission
New Zealand

Passports

Reminder about validity of passports when travelling to Australia

Australia requires that your passport must be valid only for the period of your intended travel in and out of Australia. There is no requirement for your passport to be valid for six months after your travel.

Due to the increased demand following the reopening of the international border, passports are currently taking longer to process. You should allow at least eight weeks to get a new passport or to renew one.

 

Lost and stolen passports, click here for further information

Applying by post – Australian Passport Renewal Form (PC7 Adult renewals only)

Eligible clients may now apply to renew their adult passport by post. Please note this only applies to the below:

 

Eligibility

For an Adult passport renewal, you must be 18 years and over and you will need a passport that:

  • was issued when you were aged 16 or older
  • was issued on or after 1 January 2006
  • had, when it was issued, at least two years’ validity
  • has your current name, date of birth, place of birth and gender, and
  • has not been reported lost, stolen, or cancelled.

If you can answer yes to all the above, complete your passport renewal application (PC7) online and post to the appropriate address below. Do not send your passport with your application.

If you reside north of Lake Taupo please post your application to

Australian Consulate General in Auckland

Private bag 92023

Victoria Street West

Auckland 1142

 

If you reside south of Lake Taupo please post your application to

Australian High Commission Wellington

PO Box 4036

Wellington 6140

 

If you don’t meet these criteria, you’ll need lodge your application in person by appointment only.

 

Processing times: Please allow a minimum of eight weeks to receive a new passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.

 

Guide for Adult renewal application (PC7) by mail

 

1. Complete your renewal application form online

 
  • The application must be lodged within six months of completion

2. Print and sign your application form

 
  • Print on plain white A4 paper, using blank ink only. Make sure the top or bottom of the page is not cut off.
  • US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to more information on printing your application form
  • Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.

3. Photos
  • Two recent identical colour photos, less than 6 months old with your full name written on the back of one photo. Refer to photo guidelines for more information
  • Do NOT attach the photos to the form as this may damage them

4. Payment

 

 

5. Check your adult renewal checklist

 

6. Post your application to the appropriate address.
  • If you reside north of lake Taupo, please post your application to:

Australian Consulate General

Private bag 92023

Victoria Street West

Auckland 1142

  • If you reside south of Lake Taupo, please post your application to:

Australian High Commission Wellington

PO Box 4036

Wellington

 

7. How long will it take?
  • Please allow at least eight weeks to receive a new passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.

How to book an appointment

Passport services are provided during selected business hours, Monday to Friday (excluding public holidays).

An appointment is required prior to attending the High Commission (Wellington) or Consulate-General (Auckland).

The Australian High Commission in Wellington provides passport services to Australian citizens in New Zealand.

Passport counter opening hours:Monday to Friday  9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address:  72-76 Hobson Street, Thorndon, Wellington 6011.

We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.

If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian High Commission on the contact details below.

  • Email: [email protected]

  • Telephone: 04 473 6411 (select option 2 — passport enquiries)

  • Fax: 04 498 7103

Book an appointment at the Australian High Commission, Wellington

 

The Australian Consulate-General in Auckland provides passport services to Australian citizens in New Zealand.

Passport counter opening hours:   Monday to Friday  9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address: Level 7, HSBC Tower, 188 Quay Street, Auckland 1010

We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.

If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian Consulate-General on the contact details below.

Book an appointment at the Australian Consulate, Auckland

 

Your passport application

For further information on what you need to apply for your passport please visit:

Information for your passport application

or visit: www.passports.gov.au/

 

An additional “Overseas Application Fee" will be applied to passport applications lodged overseas. The fee will not apply to Emergency passport applications as the validity of these passports is very limited.

 

Lost or stolen passport 

Passports can only be reported lost or stolen by calling the Australian Passport Informaton Service (APIS) on 131 232 or via post overseas/state offices in Australia, or during the lodgement of a new applicaton.