Australian High Commission
New Zealand

Passports

Reminder about validity of passports when travelling to Australia

Australia requires that your passport must be valid only for the period of your intended travel in and out of Australia. There is no requirement for your passport to be valid for six months after your travel.

You should allow a minimum of 6 weeks to receive a passport, no matter where you apply.

 

The Australian High Commission, Wellington endeavours to visit the South Island (NZ) to provide Passport and Notarial services. For updates on future visits, please monitor this website and follow us on Facebook, X and Instagram.

 

Welcome to the Passport Office

Please use the menu below to find all the information you need to apply for a passport in New Zealand.

If you are eligible for an adult renewal or child (under 16 years) renewal, you can lodge your application by mail. 

All other applications must be submitted in person and by appointment only.

Passports are currently subject to a processing time of approximately 6 weeks from date of payment, so planning well ahead is important.  

Wellington Passport fees will be payable in Australian dollars (AUD) via debit/credit card.

Applications lodged in Auckland will be payable via EFTPOS, or debit/credit card in New Zealand dollars (NZD).

You will be required to provide a New Zealand Courier pre-paid signature required self-addressed courier bag for the return of your passport. Check the New Zealand Post website for further information on courier bags.

These instructions guide you through the process and help ensure your application is complete.  We also answer a lot of frequently asked questions in our FAQ page.

Below are links to other passport information that may assist you.

 

General Information

 

Additional information for passport applicants

Below are links to more passport inofrmation that may assist you. If you have questions that are not answered on these pages, please contact us for advice.

 

How to book an appointment

 

Passport services are provided during selected business hours, Monday to Friday (excluding public holidays).

An appointment is required prior to attending the High Commission (Wellington) or Consulate-General (Auckland).

The Australian High Commission in Wellington provides passport services to Australian citizens in New Zealand.

Passport counter opening hours: Monday to Friday - 9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address:  72-76 Hobson Street, Thorndon, Wellington 6011.

We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.

If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian High Commission on the contact details below.

  • Email: [email protected]

  • Telephone: 04 473 6411 (select option 2 — passport enquiries)

Book an appointment at the Australian High Commission, Wellington

 

 The Australian Consulate-General in Auckland provides passport services to Australian citizens in New Zealand.

Passport counter opening hours:   Monday to Friday - 9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address: Level 7, HSBC Tower, 188 Quay Street, Auckland 1010

We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.

If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian Consulate-General on the contact details below.

Book an appointment at the Australian Consulate, Auckland

 

Your passport application

For further information on what you need to apply for your passport, including who can act as a Guarantor/Referee in New Zealand, please visit:

Information for your passport application

or visit: www.passports.gov.au/

 

An additional “Overseas Application Fee" will be applied to passport applications lodged overseas. The fee will not apply to Emergency passport applications as the validity of these passports is very limited.

 

Lost or stolen passport 

Passports can only be reported lost or stolen by calling the Australian Passport Office Contact Centre (APOCC) on +61 131 232, via post overseas/state offices in Australia, or during the lodgement of a new application.