Reminder about validity of passports when travelling to Australia
Australia requires that your passport must be valid only for the period of your intended travel in and out of Australia. There is no requirement for your passport to be valid for six months after your travel.
You should allow a minimum of 6 weeks to receive a passport, no matter where you apply.
The Australian High Commission, Wellington endeavours to visit the South Island (NZ) to provide Passport and Notarial services. For updates on future visits, please monitor this website and follow us on Facebook, X and Instagram.
From 1 December 2024, the Australian Consulate-General (Auckland) will no longer be able to process cash payments for passport and notarial services. All applications and services will be payable via Eftpos, or credit/debit card in New Zealand dollars (NZD).
From 1st March 2024, Australian Passport fees will be payable in Australian Dollars (AUD) via debit/credit card.
Effective from 1 September 2023, you will be required to provide a New Zealand Post pre-paid signature required self-addressed courier bag for the return of your passport. Check the New Zealand Post website for further information on courier bags.
Click here for further information on passport fees.
Lost and stolen passports, click here for further information
If you have urgent travel, please contact us on +64 44736411 for further advice.
Applying by post
Eligible clients may now apply to renew their adult passport by post. Please note this only applies to the below.
If you don’t meet these criteria, you’ll need lodge your application in person by appointment only. Options to book an appointment are at the bottom of this page.
Australian Passport Renewal Form (PC7 Adult renewals only)
Eligibility
For an Adult passport renewal, you must be 18 years and over and you will need a passport that:
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was issued when you were aged 16 or older
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was issued on or after 1 January 2006
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had, when it was issued, at least two years’ validity
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has your current name, date of birth, place of birth and gender, and
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has not been reported lost, stolen, or cancelled.
If you can answer yes to all the above, complete your passport renewal application (PC7) online and post to the appropriate address below. Do not send your passport with your application.
If you reside north of Lake Taupo please courier your application to:
Australian Consulate General in Auckland
Private Bag 92023
Victoria Street West
Auckland 1142, New Zealand
If you reside south of Lake Taupo, you are able to send your application to our PO Box to the address below:
Australian High Commission Wellington
PO Box 4036, Wellington.
It is highly recommended that you track your application if sending to our PO Box.
You are also able to courier your application to:
Australian High Commission
72-76 Hobson Street
Thorndon, Wellington 6011
This is our preferred method of receiving your application.
You can find a guide for adult renewal application (PC7) by mail here.
From 1 January 2023, Child passport renewal (PC8) Application for an Australian Passport Overseas can be mailed-in provided the applicant/s meets the Eligibility criteria.
Child PC8 Application for an Australian Passport Overseas
From 1 January 2023
Eligibility
Child passport renewal application/s (PC8) can be mailed-in provided the applicant is:
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Aged up to 15 years old and
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Has held a previous Australian passport
If you answer yes to the above, complete a Overseas Passport Application (PC8) form online for printing and post to the appropriate address below.
For first-time child applications and applicants aged 16-17, the application must be lodged in person by appointment only.
If you reside north of Lake Taupo please courier your application to:
Australian Consulate General in Auckland
Private Bag 92023
Victoria Street West
Auckland 1142, New Zealand
If reside south of Lake Taupo you are able to send your application to our PO Box:
Australian High Commission
PO Box 4036, Wellington 6011
You are also able to courier your application to:
Australian High Commission
72-76 Hobson Street
Thorndon, Wellington 6011
This is our preferred method of receiving your applicaiton.
A checklist for Child Passport application (PC8) is available here.
How to book an appointment
Passport services are provided during selected business hours, Monday to Friday (excluding public holidays).
An appointment is required prior to attending the High Commission (Wellington) or Consulate-General (Auckland).
The Australian High Commission in Wellington provides passport services to Australian citizens in New Zealand.
Passport counter opening hours: Monday to Friday - 9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address: 72-76 Hobson Street, Thorndon, Wellington 6011.
We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.
If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian High Commission on the contact details below.
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Email: [email protected]
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Telephone: 04 473 6411 (select option 2 — passport enquiries)
Book an appointment at the Australian High Commission, Wellington
The Australian Consulate-General in Auckland provides passport services to Australian citizens in New Zealand.
Passport counter opening hours: Monday to Friday - 9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address: Level 7, HSBC Tower, 188 Quay Street, Auckland 1010
We do not have onsite parking so please allow extra time. ALL visitors to our offices are subject to security measures. If you are asked to put items in storage, please take your paperwork and payment with you.
If you require further assistance after booking an appointment via our online booking system, you may wish to contact the Australian Consulate-General on the contact details below.
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Email: [email protected]
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Telephone: 09 921 8800 (select option 2)
Book an appointment at the Australian Consulate, Auckland
Your passport application
For further information on what you need to apply for your passport, including who can act as a Guarantor/Referee in New Zealand, please visit:
Information for your passport application
or visit: www.passports.gov.au/
An additional “Overseas Application Fee" will be applied to passport applications lodged overseas. The fee will not apply to Emergency passport applications as the validity of these passports is very limited.
Lost or stolen passport
Passports can only be reported lost or stolen by calling the Australian Passport Office Contact Centre (APOCC) on +61 131 232, via post overseas/state offices in Australia, or during the lodgement of a new application.