Australian High Commission
New Zealand

Visas and immigration

Visas and immigration

Have a visa or citizenship question?

The Department of Home Affairs is currently trialling a new Digital Assistant online chat that will make it easier and faster to find answers to Australian visa and citizenship questions. Please visit and click on the orange ‘Digital Assistant’ tab located in the bottom right hand side of the screen.


Please note: Australia requires that your passport must be valid only for the period of your intended travel in and out of Australia. There is no requirement for your passport to be valid for six months after your travel.



Welcome to the website of the Australian High Commission in Wellington. Immigration, Citizenship by Descent and Visa services are not undertaken in New Zealand.  Services for clients usually residents of New Zealand, the Cook Islands, Niue, Tokelau and Pitcairn Island are undertaken by the Immigration and Citizenship office, Suva.  Please visit


New Zealand Citizens

If you are a New Zealand citizen, do not have tuberculosis or a criminal conviction, you can live and work in Australia without applying for a visa in advance. You will be eligible for a Special Category Visa (subclass 444) which is granted on arrival when you travel on a valid New Zealand passport.

If you have questions regarding the Special Category Visa (Subclass 444) or applying for other visas, please see these Frequently Asked Questions.

Travelling with a Criminal Conviction -

New Zealand Citizens travelling as a permanent resident

New Zealand citizens who have been granted a permanent residence visa, are recommended on arrival in Australia to tell our immigration clearance officers the following: 

  • that you have a permanent residence visa (for example 189 Skilled Independent visa)
  • that you do not want a Special Category visa (subclass 444)

If you don't tell them, you might be granted a subclass 444 visa. Grant of a subclass 444 visa might affect your eligibility for:

  • permanent residency (including any Government benefits), 
  • being eligible for a Resident Return Visa (RRV) 
  • Australian citizenship.

If you are issued with a new passport, please advise the Department of Home Affairs:

Third Country Nationals (not New Zealand)

All travellers, except New Zealand citizens, must obtain a visa or travel authority before travelling to Australia.

If you are a citizen of another nationality, follow this link to work out what kind of visa you are eligible for - Find a Visa

For information about visa fees, please see

Most people will need to provide their biometrics (fingerprints & facial images) when applying for a visa. For information on biometric collections, see and

Lodging online visas

You may be eligible to lodge your visa application online. Please see Online Services for eligible nationalities and other online visas. Online applications can also be made at the Department’s website

Factors for consideration:

  1. You will need access to a credit card to pay for an online application. A third party may complete an online application on your behalf with your consent.
  2. If you have lodged an online visa application through the Department’s website, please note that the AVAC cannot provide any information regarding the status of your application, nor do they have access to the Department’s systems.
  3. You may need to provide your Biometrics (finger prints & facial images) and this will require attending an AVAC office in person. See here.


All travellers, except New Zealand citizens, must obtain a visa or travel authority before travelling to Australia.

For information regarding living in Australia, please follow this link to our Living in Australia page.

Applying for a Visa to Australia

All paper based visa applications in New Zealand are lodged through the Australian Visa Application Centres (AVAC) in Auckland, Christchurch, Dunedin, Queenstown or Wellington on behalf of the Department. Their contact details are as follows:

AVAC Locations:



Operating Hours

Extended Hours


Ground Floor, Big Albert Building, 87-89 Albert Street, Auckland CBD, Auckland

8.30 am to 4.30 pm, Monday to Friday

Available by appointment only from 4.30 pm to 7 pm Monday to Friday


Break Free on Cashel Hotel, 165 Cashel Street, Christchurch 8011

8 am to 3.30 pm, Tuesday & Wednesday by appointment only.



Wains Hotel, Dunedin, 310 Princes Street, Dunedin 9016

11 am to 3.30 pm, Monday (fortnightly) by appointment only.



Sofitel Hotel, 8 Duke Street, Queenstown 9300

11.00 am to 3.30 pm, Monday (fortnightly) by appointment only.



Davis Langdon House, Level 4, 49 Boulcott Street, Wellington 6011

8 am to 3.30 pm, Thursday & Friday by appointment only.



AVAC contacts:

Website -

Email    -  [email protected]

Phone lines -      (09 366 0274) are available from 8 am - 7 pm, Monday to Friday.

Postal Address – PO Box 105154, Auckland 1143, Auckland.


Changes to Australian Visa Application Centre arrangements in New Zealand – February 2017

Most clients lodging a visa application for Australia in New Zealand will need to attend an Australian Visa Application Centre in person to provide biometrics unless they are excluded or exempted from the Programme. New Zealand citizens are excluded from providing biometrics.

Visa applicants who apply for online visas may need to provide their biometrics. If so, they will be sent an electronic letter requiring them to have their biometrics collected at an AVAC.

The AVACs in Dunedin, Queenstown, Wellington and Christchurch will charge a Premium location surcharge in addition to the standard service fee for receiving applications and collecting biometrics. Applicants are required to make an appointment to attend the AVACs.

For more information, please see:

AVAC website:

Department of Home Affairs website:



Beware of Visa Scams

To avoid being scammed, you can check the Register of Migration Agents on the OMARA website, to receive the protections of an OMARA registered Migration Agent.  There are Australian registered migration agents working all around the world in countries such as India, the United Kingdom, China and New Zealand, just to name a few. These agents are subject to the same Code of Conduct, professional development and regulations as registered migration agents based in Australia. More information about Australia’s efforts to ensure the integrity of the migration advice profession is available at: